Returns & Refunds
We want you to be satisfied with your purchase. If you are not, you may return
eligible items under the terms below.
Return window
You may request a return within [[30]] days of delivery.
Condition of returned items
Items must be unused, in their original packaging, and in resalable condition.
Items that are damaged through misuse are not eligible.
How to start a return
Email [[[email protected]]] with your order number and the
reason for return. We will reply with return instructions within
[[2 business days]].
Refunds
Once we receive and inspect the returned item, we issue a refund to the original
payment method within [[5-10 business days]]. You will receive an
email confirmation when the refund is issued.
Return shipping costs
[[State clearly who pays return shipping. If the customer pays, say so. If you
pay for faulty items only, say that.]]
Non-returnable items
[[List any categories that cannot be returned, or delete this section.]]
Damaged or incorrect orders
If your order arrives damaged or incorrect, contact us within
[[7]] days of delivery and we will arrange a replacement or refund
at no cost to you.